> For the complete documentation index, see [llms.txt](https://help.launchpal.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.launchpal.com/troubleshooting/dropbox-files-not-syncing.md).

# Dropbox

Here is a list of issues you can experience with Dropbox and how to resolve them where possible.

💡 **Restart your local dropbox app (the one on your desktop) - it solves many of these issues.**

## I can not find my Dropbox project folder <a href="#project-folder-path" id="project-folder-path"></a>

Your dropbox project folder is a subfolder of the `/Apps/LaunchPal/`folder. Here is a screenshot showing the location of the project folder for the `test3` project in the dropbox interface:

![](/files/-MHqIiogHIFEQkJN1ndS)

The folder path is also shown when you create your project:

![](/files/-MHqIiof3no_vK2PeNlr)

Remember the dropbox folder for your project has the same name as the project.

## My project folder is not shown in Dropbox

Here are the things to check in case your project folder is not showing in dropbox

* Make sure you are checking the [correct location in dropox](/troubleshooting/dropbox-files-not-syncing.md#project-folder-is-not-shown-in-dropbox)
* Restart your dropbox app locally - sometimes it won't sync empty folders.
* Make sure LaunchPal is still an authorised app in Dropbox. Go to your [Dropbox account security settings](https://www.dropbox.com/account/security) and check to make sure Dropbox is listed under the `Apps Linked`. If its not listed (like in the screenshot below) then please contact support.

## LaunchPal is not Linked to Dropbox

Its possible you may have accidently removed LaunchPal as a linked App in dropbox.

If Launchpal is not showing as one of your linked apps in the [dropbox security settings](https://www.dropbox.com/account/security), then please contact support so we can assist you in rectifying this.

![](/files/-MHqIlXZhYtwXpfU5atU)

## My pages/images are in Dropbox but getting 404

Dropbox changes all path and file names to lower case when saving it to your project. So if you are using something like`<img src="/img/LOGO.png">` it will not show the image and give a 404 as the image is saved as `logo.png` and therefore you need to update your html to `<img src="/img/logo.png">`

**TIP**: It's good practice to always keep file and folder names lowercase when working cross platform (e.g. Windows on desktop, with Linux on server).