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    • Update wordpress / php on your project
    • DigitalOcean API Key Update
    • Dropbox
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On this page
  • I can not find my Dropbox project folder
  • My project folder is not shown in Dropbox
  • LaunchPal is not Linked to Dropbox
  • My pages/images are in Dropbox but getting 404
  1. Troubleshooting

Dropbox

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Last updated 4 years ago

Here is a list of issues you can experience with Dropbox and how to resolve them where possible.

💡 Restart your local dropbox app (the one on your desktop) - it solves many of these issues.

I can not find my Dropbox project folder

Your dropbox project folder is a subfolder of the /Apps/LaunchPal/folder. Here is a screenshot showing the location of the project folder for the test3 project in the dropbox interface:

The folder path is also shown when you create your project:

Remember the dropbox folder for your project has the same name as the project.

My project folder is not shown in Dropbox

Here are the things to check in case your project folder is not showing in dropbox

  • Restart your dropbox app locally - sometimes it won't sync empty folders.

LaunchPal is not Linked to Dropbox

Its possible you may have accidently removed LaunchPal as a linked App in dropbox.

My pages/images are in Dropbox but getting 404

Dropbox changes all path and file names to lower case when saving it to your project. So if you are using something like<img src="/img/LOGO.png"> it will not show the image and give a 404 as the image is saved as logo.png and therefore you need to update your html to <img src="/img/logo.png">

TIP: It's good practice to always keep file and folder names lowercase when working cross platform (e.g. Windows on desktop, with Linux on server).

Make sure you are checking the

Make sure LaunchPal is still an authorised app in Dropbox. Go to your and check to make sure Dropbox is listed under the Apps Linked. If its not listed (like in the screenshot below) then please contact support.

If Launchpal is not showing as one of your linked apps in the , then please contact support so we can assist you in rectifying this.

Dropbox account security settings
dropbox security settings
correct location in dropox