LaunchPal
  • Introduction
  • Changelog
  • Welcome
    • Introduction
    • How to sign up
    • Get Support
    • Key Concepts
    • What's new
  • Getting Started
    • Whats a Project
    • Create your first Project
    • Uploading files and pages
    • Optimizing pages
    • Automatic SSL / HTTPS
    • Domains
      • DNS Only Mode
      • CNaming Domains
      • Virtual Domains
    • Change servers
    • Templates
    • Make backups
    • SSH Access
    • Restarting
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    • Bulk Project Creation
  • Billing
    • Pricing
    • My Account
    • FAQ
  • Applications
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    • Landing Page Server
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  • Hosts
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    • Digital Ocean
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    • Sub accounts
  • Troubleshooting
    • Update wordpress / php on your project
    • DigitalOcean API Key Update
    • Dropbox
    • Project Errors
    • How to check & delete duplicate servers
    • Old AWS Accounts & EC2-Classic
    • How to install multiple apps on 1 project
    • Server root access
    • Guide for 3rd Party Support Teams
    • Reset your Wordpress password
    • Amazon Web Services
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On this page
  • How much does Launchpal cost
  • Do you offer higher volume plans?
  • How do I change my plan?
  • When do you charge
  • How can I see how much you will charge
  • How can I see or download previous invoices
  • How do I cancel
  • Taxes & VAT
  1. Billing

FAQ

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Last updated 4 years ago

Here are some common questions and answers. If you have got a question that is not answered below .

How much does Launchpal cost

You can . The price depends on the plan you have signed up with.

Do you offer higher volume plans?

Yes we do. If you run 3 or more projects we will have a plan for you that gives you cheaper per project prices. We still charge the normal 1 project fee for overages. When you use one of these plans - you get charged for the subscription in advance - whether you use all the projects or not.

How do I change my plan?

Right now you will have to contact support and request your plan change.

When do you charge

We charge monthly. Your charge is made up of your subscription for the new month, as well as project & domain cost for the period just ended.

How can I see how much you will charge

You can always access your estimated next bill and a breakdown of the charges it includes via the menu.

How can I see or download previous invoices

How do I cancel

Taxes & VAT

The prices shown on our site and in the estimated next bill are excluding any taxes.

We will add taxes when we charge you based on your region.

If you are in Europe (outside the UK) we can remove the VAT if you provide us with your VAT number.

You can read more about .

You can see these on your .

To cancel your paid subscrtion just and we will take care of it.

your launchpal account page here
launchpal billing portal
chat to us on launchpal support
please chat to us
pricing details on our homepage
My Account