My Account

You can reach the My Account section from the menu icon in the top right corner of the Launchpal Interface

This will take you to the My Account screen:

This section shows you:

  • Your email used to register

  • When you signed up

  • The estimated charge for your next bill

  • The date of your next bill

  • Activities since your last payment

  • Account actions

Estimated bill

You can get a breakdown of your estimated next bill by clicking the explain link. It will look something like this:

Change Password

You can easily change your password here. It works the same as when you forget your login password. Just enter your account email and details about resetting your password are emailed to you.

Change payment method

You can change the card used to pay for your subscription and usage via the My Account page.

When you click that link you will be taken to a form to enter your new payment details.

If you have any outstanding bills, they will be charged to your card once you have confirmed your new payment details.

Get previous invoices & payment information

You can see & download your previous invoices in your billing portal. Just click the View billing portal link in your launchpal account page.

On this page you can see:

  • Your payment method

  • Previous invoices

  • Billing address

  • Your subscription & plan

  • Account timeline & history

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